Consumer Reports has published its 2011 annual auto survey in which the main point of interest, as the report states, is a sharp decline in Ford’s so far “solid reliability record”: the Detroit carmaker dropped 10 places in the overall reliability ranks.
According to CR's survey, which is based on responses from 1.3 million vehicles owners, Ford’s drop from 10th to 20th place among 28 carmakers can be attributed to two main factors. The first is that all three of Ford’s new models, i.e. the Explorer, Fiesta and Focus, scored below average in reliability in their first year on the market.
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